Welcome to Auramantra (“we,” “our,” or “us”). By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
This website is managed by ANUJ KISHOR UPADHYAY


1. General Information

This website is owned and operated by Auramantra, an eCommerce platform based in Mathura, Uttar Pradesh, India.
By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.


2. Use of the Website

  • You agree to use this website for lawful purposes only.

  • You must not misuse the website, attempt unauthorized access, or upload harmful content.

  • Any fraudulent, abusive, or illegal activity may result in termination of your access.


3. Products and Services

  • All products listed on Auramantra are subject to availability.

  • We strive to ensure product descriptions, images, and prices are accurate; however, occasional errors may occur.

  • We reserve the right to modify or discontinue any product without prior notice.


4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payments can be made through secure online payment gateways (credit/debit cards, UPI, net banking, etc.).

  • In case of transaction failure, please contact your bank or payment provider.


5. Shipping and Delivery

  • We aim to dispatch all orders promptly. Delivery times may vary depending on your location and courier service.

  • We are not liable for delays caused by unforeseen circumstances, such as weather or logistics issues.

  • Once your order is shipped, tracking details will be shared with you.


6. Returns, Refunds, and Cancellations

  • Products can be returned or exchanged within  7 days of delivery if they meet our return conditions.
    -Exchange/Replacement deliveries will be done within 5-7 Business days.

  • Refunds will be processed  and credited to the original payment method within  5–10 business days after approval.

  • Cancellations are allowed before the product is dispatched.

(Refer to our Return & Refund Policy for detailed information.)


7. Intellectual Property

All content on this website—including text, graphics, logos, product images, and design—is the property of Auramantra and protected under copyright laws.
You may not copy, distribute, or use any material without prior written consent.


8. Limitation of Liability

  • Auramantra shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products.

  • We do not guarantee that the website will always be available or error-free.


9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your data.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Mathura, Uttar Pradesh.


11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.


12. Contact Us

If you have any questions about these Terms, please contact us:

Auramantra
📍 Krishna Colony, Gopal Bagh, Kosi Kalan, Mathura, Uttar Pradesh, India – 281403
📧 Email: anujkrishanbhardwaj@gmail.com
📞 Phone: +91 9045820128 / +91 9149118129